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Untitled Document
C3 is one of five Authorised Apple Macintosh Centres in South Africa.We are the oldest centre and will be celebrating our 16th birthday in November 2007. Situated in a residential house that has been converted into offices, C3 provides a comfortable but professional working environment for its employees. With a head-count of 20 people, our team consists of a sales team, technical support team, design/marketing team, development team and an administrativeteam.
We are a service-oriented company. Our focus is on the specific relationship dynamics between individuals, be that staff, clients, suppliers or any
other person that we come into contact with. As a team, we go the extra mile and believe in helping the client no-matter what.
We come to work early. We work late. We don't
charge "after-hour" rates.
We offer free telephonic service. We share our knowledge. We advise.
When a client is in a crisis, we do everything in our power to assist - even
if it means providing a temporary solution until the problem has been
solved.
All the above is just the tip of the iceberg and all of the above merely highlights that C3 is a service-oriented company… we are currently looking for people that embody the above and are up for the challenge of taking our company to the next level.
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Receptionist
/ Girl-Friday
Salary: R4,000 - R5,500
Available: Immediately
Position Synopsis:
We are currently looking for a Personal Assistant to the
Managing Director of C3.
Detailed description:
We are curently looking
for a young, dyanmic individual to assist the MD in with ad-hoc tasks
which are imperative to the smooth running of the company. The
successful candidate must be "super organised", have the ability to
manage multiple tasks at one time and be deadline drive.
Responsibilities:
- Reception work and answering of incoming
calls
- Attending to all walk-in clients and directing them to the
correct
person
- Assistance with administrative tasks (filing, faxes etc)
- Updating of the company database
- Assistance with stock taking
- Must be able to cope under pressure and prioritise
Skills:
- Good communication skills
- Extroverted
- Confident personality
- Exceptionally organised
- Energetic
- Ability to handle pressure
Personality Traits:
- Takes initiative
- Results orientated
- Organisation and quality orientation
- Excellent communication skills
- Assertive when getting the job done
- High energy, flexibility and self-motivation
- Able to work independently
Knowledge and Skills:
- Relevant diplomas will be advantageous
TO APPLY FOR THIS POSITION, PLEASE EMAIL A
COMPLETE, UPDATED CV TO JOBZ@C3.CO.ZA
or FAX (011) 476-5046
_______________________________________________________________
Helpdesk
Consultant
Salary: R8,000
Available: Immediately
Position Synopsis:
We are currently looking for a second Helpdesk Consultant to
help manage our Technical Support Team.
Detailed description:
We currently have a Helpdesk Consultant and are now recruiting for a
second consultant due to the volume of work which is slowly mounting.
This position will thus be responsible for assisting the other
consultant in leading and managing our first tier Macintosh Technical
Customer service centre. You will also be responsible for maintaining
and building customer relationships in pre and post technical support.
You will need to manage/motivate a small team of technical consultants
ensuring an excellent level of service delivery and performance.
Responsibilities:
- Takes initiative
- Acts as the first point of contact between our clients and
our technicians
- Attends to walk-in clients and does basic technical
support, system diagnosis and repairs
- Answers all incoming calls and provides first-line
telephonic support in an attempt to resolve the technical query
- Escalates all queries that cannot be resolved to a
technician
- Deals with customer queries in a professional and timely
manner
- Books appointments for technicians
- Makes quality assurance follow-up calls the day after a
technician was at a client to ensure that the job has been successfully
completed
- Follows up on outstanding Techie invoicing
- Captures Timesheets and Service and Repairs.
- Applies for warranties for clients and ensures that the
stock is received and invoiced to client
- Filing of all paperwork in a timely manner so as to have
record of all work done
- Motivates the technical support team to reach monthly
targets
- Identifies and implements processes to improve the running
of the Helpdesk
Skills:
- Success-driven
- Able to cope under pressure
- Strong communication and interpersonal skills
- Excellent telephonic manner
- Well spoken
- Good time management and well organised
- Problem solving ability
- Customer focused
- Honesty and integrity
Personality Traits:
- Takes initiative
- Results orientated
- Organisation and quality orientation
- Excellent communication skills
- Assertive when getting the job done
- High energy, flexibility and self-motivation
- Able to work independently
Knowledge and Skills:
- Previous computer hardware-/ software-related technical
support experience will be advantageous
- Any technical diplomas and or degrees will secure an
interview
Remuneration / Benefits:
- Salary will be determined according to skill and experience
- Commission earned per Technician achieving his monthly
target
- A R500 commission paid if all techies reach
their minimum monthly targets
- A total of R1,500 commission paid if all techies reach
first "stretch target"
- A total of R3,000 commission paid if all techies reach
second "stretch target"
- A total of R4,500 commission paid if all techies reach
third "stretch target"
- All details pertaining to these targets will be discussed
during the interview
TO APPLY FOR THIS POSITION, PLEASE EMAIL A
COMPLETE, UPDATED CV TO JOBZ@C3.CO.ZA
or FAX (011) 476-5046
________________________________________________________________
Sales
Executive
Salary: R5,500 plus lucrative
commission
Available: Immediately
Position Synopsis:
Innovators. Leaders. Product gurus. You know who you are.
You're the ones
who have the entrepreneurial spirit and get juiced by meeting clients
and showing
off your superior product knowledge. You're the ones who figure out the
business
opportunities, what customers are buying, what messages resonate with
them,
and how to get the product into their hands - and love every minute of
it.
Detailed description:
We are looking for someone that has the ability to create
public interest
in buying Apple products by informing the client about products and
solutions.
The information the person provides must helps consumers make educated
choices
about the wide variety of products and services available from C3.
The candidate must have the ability to greet and catch the
attention of possible
customers and quickly identify those who are interested and qualified.
He/she
will inform and educate customers about the features of products and
inspire
confidence in the product and its manufacturer.
Necessary training will be provided to allow the consultant to
become familiar
with the products so as to be able to relate detailed information to
customers
and to answer any questions that arise before, during, or after a sale.
However,
we are looking for a proactive candidate with above average
intelligence who
has the ability to assimilate a large volume of information and who
thrives
on keeping up to date with the latest technology.
Skills required:
- Good communication skills
- A pleasant appearance
- Extroverted
- Confident personality
- Must be comfortable with public speaking
- Ability to entertain the audience and use humour,
spontaneity, and personal
interest in the product as promotional tools
- Persuasiveness
- Active listening
- Critical thinking
- Social perceptiveness
- Ability to establish and maintain interpersonal
relationships
- Ability to perform for and working directly with the public
- Selling to or influencing other
Personality Traits:
- Superior communicator who is a strong, out-going leader and
builder of
consensus
- Ability to work in an unstructured problem-solving
environment and synthesize
strategy, plans, and solutions.
- Hands-on technical skills with the inquisitiveness to learn
the products,
work with them, and determine ways to present this knowledge to clients
- A work style that emphasizes a disciplined and organized
approach to defining
products, prioritizing features and activities, and driving execution.
- A desire to be part of a dynamic, growing market segment
and lead the charge
in establishing C3 / AppleCart as the leader in this segment.
- High energy, flexibility and self-motivation –
with a problem solver's
attitude. (Complainers need not apply).
- Able to work independently yet collaborate
cross-functionally in a team
environment.
Knowledge and Skills:
- Bachelors Degree in Business or Computer Science would be
an advantage
- Superior communication skills
- Technical background is a major plus – Apple
product knowledge will
secure an interview
TO APPLY FOR THIS POSITION, PLEASE EMAIL A
COMPLETE, UPDATED CV TO JOBZ@C3.CO.ZA
or FAX (011) 476-5046
________________________________________________________________
Technician
Salary: R4500
– R8500 gross
We are currently looking for a Technician. The individual must
be an independent,
proactive worker with a solid technical background. The successful
candidate
must be passionate about his/her career. Clock-watchers are not wanted.
Employees are encouraged to write the MAC exams on a regular
basis so as to
keep up to date with the latest developments. This also ensures that
they are
able to provide an excellent service to their clients. All examination
fees
are paid for by the company.
C3 provides a relaxed, yet professional environment to develop
and apply oneself
in a technical environment. Our friendly and close-nit staff-unit
provides
the perfect work environment to excel and stretch oneself to
one’s full
potential.
Commission is also payable once targets have been met
Skills:
- Troubleshooting and fault-finding on MAC and PC.
- Repairs.
- Unix/Linux an advantage.
- Good communication skills.
- Ability to liaise with clients.
- Must have own transport.
Must live in/around the Cresta area.
- 1st prize: someone with previous working
experience on MAC
- 2nd prize: someone with extensive experience on the Linux
platform as the
cross over from the MAC platform to the Linux platform is relatively
ease
- 3rd prize: someone with extensive support experience (4
– 5 years),
who is eager to study and gain experience in the MAC environment
PLEASE INCLUDE A SKILLS MATRIX WHEN APPLYING FOR
THIS POSITION
TO APPLY FOR THIS POSITION, PLEASE EMAIL A
COMPLETE, UPDATED CV TO JOBZ@C3.CO.ZA
or FAX (011) 476-5046
________________________________________________________________
Web Developer
Salary: R8,000 - R16,000
Available: Immediately
Position Synopsis:
We are currently looking for a Developer. The individual must be proactive, an independent worker, a forward-thinker and passionate about his career. The
candidate must be open to a new and challenging environment and must be able to deliver at a very high standard.
Responsibilities:
- Database development and support
- Working on various databases
- Coding and maintenance of various websites and online campaigns
- Technical development for online marketing campaigns
- Website documentation, analysis and optimisation
- Development of various web-based applications for our clients
- Assisting current developers with their daily duties in a team environment
- Understanding, maintenance and coding of new and current business systems
as may be required
- Contributing to a productive development environment
- Coding with an understanding of Enterprise system architectures
MUST HAVE OWN TRANSPORT AND LIVE IN/AROUND THE CRESTA AREA
PLEASE INCLUDE A SKILLS MATRIX WHEN APPLYING FOR THIS POSITION
Skills:
- 2-3 years working experience in an online or web design environment
- Languages: ASP, HTML, JavaScript, CSS
- Databases: Solid Filemaker will secure an interview, Access, MySql
- Web development and maintenance for all browsers and platforms
- Working knowledge of web based applications
- Able to work in a deadline driven environment
- Must be flexible in a rapidly changing environment
- Able to multi-task on a continuous basis
- Ability to work well under pressure
- Ability to work in a team-based environment
- Able to communicate effectively with colleagues
- Must be flexible in a rapidly changing environment
The initial focus of the position will be completing in-house development
with a software application called FileMaker. FileMaker Pro
is a cross platform database application from FileMaker Inc, known for
its combination of power and ease of use. It is also noted for the integration
of the database engine with its GUI-based interface, which allows users to
modify the database by dragging new elements into the layouts/screens/forms
that provide the user interface. This results in a 'quasi-object' development
environment of a kind which is still largely unique in the "industrial
strength" database world.
The company's entire backbone is written in Filemaker. Thus, in-house development
refers to development on the company's internal system which monitors
every element of the company from the Sales, Technical, Accounting and
Management departments. Furthermore, as we will be moving to a new premises,
further development is required so as to support the expected growth:
thus the system will have to be developed into a stable and reliable system
that can handle the demands of a growing company.
Other projects that will be handed over to the developer include:
- A specialised recruitment site never seen before
- Development of a Point of Sale System
TO APPLY FOR THIS POSITION, PLEASE EMAIL A COMPLETE, UPDATED CV TO JOBZ@C3.CO.ZA or
FAX (011) 476-5046
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